Debt Mentor  
0844 4820499
Open: 9am - 8pm Monday to Thursday
Friday 9am - 4pm Saturday 10am -5pm



Terms and Conditions

The information and documentation available on this website has been prepared in order to provide information of a general nature only. Whilst every effort has been made to ensure that the content is accurate and correct, it is not necessarily a comprehensive statement of the law, or of the issues raised and should not be relied upon as such. Debt Mentor (a subsidiary of Rosemount Financial Enterprises) its owners, agents and employees accept no responsibility for any errors or omissions in the content of the website or any websites to which this one may be linked. In no event will Debt Mentor (a subsidiary of Rosemount Financial Enterprises) its owners, agents or employees be liable for any decision made or action taken in reliance on the information on this website.

Debt Mentor (a subsidiary of Rosemount Financial Enterprises) its owners and authors accept no responsibility for any ideas or opinions expressed by third parties on the website. Such ideas and opinions remain entirely those of the third party author. The contents of the website will be changed without notice from time to time and access to the website may be withdrawn at any time. The provisions of a link to a third party website should not be construed as an endorsement by Debt Mentor (a subsidiary of Rosemount Financial Enterprises) of the content on that site or of the services available from or via the third party. Personal information sent via this website or via email may be kept and used both within Debt Mentor (a subsidiary of Rosemount Financial Enterprises) and its related group, and for the purposes of further communication.

Complaints

In the event that you are dissatisfied with any aspect of service we have provided, we would be most anxious to put the matter right. In that instance please address your complaint to The Managing Director and mark your envelope “Private.” The Managing Director will get in touch with you and endeavor to deal with your complaint.

Please be tolerant with us and allow us six week to rectify whatever you are complaining about. We are committed to give the very best service possible and assure you that you are very special to us. We will never standby knowing that one of our clients is dissatisfied with any aspect of our service. If after the 6 weeks has expired we have not put right your complaint then you can complain to the following …

The Financial Ombudsman
South Quay Plaza
183 Marsh Wall
London E14 9SR Phone: 0207 9641000 Fax: 0207 9641001

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